-
Q
Vipi kuhusu ada ya usafirishaji?
AGharama ya usafirishaji inategemea njia unayochagua kupata bidhaa. Express kawaida ni njia ya haraka zaidi lakini pia ni ghali zaidi. Kwa usawa wa bahari ni suluhisho bora kwa kiasi kikubwa. Viwango vya usafirishaji haswa tunaweza kukupa ikiwa tunajua maelezo ya kiwango, uzito na njia. Tafadhali wasiliana nasi kwa habari zaidi.
-
Q
Je! Unahakikishia utoaji salama wa bidhaa?
AYes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
-
Q
Udhamini wa bidhaa ni nini?
AWe warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
-
Q
Je! Unakubali aina gani za njia za malipo?
AYou can make the payment to our bank account, Western Union or PayPal,T/T, L/C
-
Q
Je! Wastani wa wakati wa kuongoza ni upi?
AFor samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
-
Q
Je! Unaweza kusambaza nyaraka husika?
AYes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.